Returns & Exchanges

At A & M Enterprises Bridal, we want your special day to be perfect and offer returns on unworn, unaltered merchandise within 14 days of delivery. Please note that custom-made gowns and intimate apparel are final sale to maintain the highest standards of quality and hygiene.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal or contact our bridal concierge within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Carefully place the item in its original packaging with all designer tags, hangers, and garment bags included to ensure the item remains in pristine condition during transit.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt for your records.

  • 4.
    Quality Inspection & Refund

    Once our atelier receives and inspects your return to confirm it is in original condition, your refund will be processed to your original payment method within 7-10 business days.